Get Award-Winning Telemarketing Outsourcing Service for Your Company!
Outsourcing contact center Global Bilgi provided multilingual telemarketing, telesales, and cross-sales solutions for our Clients. We have extensive experience in telesales outsourcing for companies of different scales and industries, and can deliver proven results for your business growth!
Benefits of Telemarketing Outsourcing with Us
Telemarketing outsourcing services are becoming increasingly popular for companies looking to maximize their telesales capabilities. Outsourcing these services with an experienced BPO partner provides businesses with more revenue-generation opportunities and cost-effective options than having to hire an in-house team to handle telemarketing tasks. By working with Global Bilgi, your company not only will be able to streamline your customer service operations, but also benefit from cost savings, improved customer service, and improved efficiency of telesales and cross-sales in the contact center.
Outsourced Telemarketing Services in a Contact Center
If your business is looking to generate more revenue and sales, outsourcing telemarketing services to a contact center partner is an ideal solution. By outsourcing, your company can benefit from experienced agents who specialize in telemarketing, providing a high-quality service. Our company offers your business not just an outsourcing solution, by a well-established system, that includes recruitment, training, contact center quality assurance, monitoring, and reporting solutions combined with a powerful contact center IT infrastructure and an award-winning team.
Hiring an external provider for telemarketing is growing in popularity among companies trying to maximize their revenue generation. Considering the lack of personnel and budget for a whole team, many smaller businesses turn towards outsourcing these duties. Experts in this field can be found from a reliable partner, making it possible for businesses to upgrade their customer service and sales operations, as well as obtain cost savings and benefit from improved customer interactions.
Telesales and Cross-Sales Solutions
Outsource telemarketing services to a trusted contact center that specializes in telesales and cross-sales solutions to ensure that your customers' needs are handled with the utmost professionalism. The market offers many solutions for outsourcing telemarketing, but not so many companies can provide a reliable system and organization combined with a transparent reputation at the enterprise level and cost-saving at the same time. When outsourcing to Global Bilgi, you can be sure that your customers will be treated with unmatched excellence and that the business will get the expected results.
Our team offers professionalism in business approaches, timely delivery, and scalability, so you don`t have to worry about the pitfalls of outsourcing. Choosing the right telemarketing outsourcing, look no further than an experienced outsourcing partner, who can demonstrate their results in hand. For example, in 2022, our company handled 10 789 987 customer calls, including outbound telesales and cross-sales calls on the inbound line.
Work with contact center experts!
Our company belongs to the telecom market leader in Turkey and Ukraine - Turkcell.
We have been in the contact center outsourcing market since 1999 and have proven our outsourcing expertise.
Easy telesales outsourcing
All our Clients get a personalized and comprehensive approach to contact center outsourcing services.
We offer cost-efficient multilingual outsource call center pricing for international Clients.
In-house developed call center software free of charges
Our IT specialists developed the enterprise contact center platform Sirius which is free for all our Clients.
We can integrate will your CRM or any other digital customer service solution.
Detailed contact center analytics and reporting
We provide our Clients with easy-to-understand outsourcing telemarketing analytics.
We follow international standards and best practices of the BPO industry.
Automated telemarketing services
We offer the latest customer service technologies and IT developments for our Clients.
Call center IVR, Power Dialer, advanced analytics, and more.
Transparent global outsourcing telesales
We are a transparent public company with shares on Nasdaq, New York, and Istambul stock exchange markets.
We have international ISO certificates and regularly undergo independent business audits.