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Inbound Services
Inbound Services

Inbound Contact Center Services


Global Bilgi provides inbound contact center services outsourcing for businesses of different scales: from small and medium size companies to large enterprises. By ordering an inbound contact center from us, you will get outstanding quality with reaching all KPIs. Begin a news story with us today!

In the modern competitive environment, to make your business successful, you have to think a lot about flawless Customer Experience (CX). It is a well-known fact that in all industries customers want to keep close contact with the products or service providers and be able to reach out to resolve issues, get information or leave feedback. That`s how the importance to ensure the best inbound customer services come into play.

Global Bilgi has been focused on inbound customer service outsourcing for the biggest international companies. We provide customer-centric and cost-efficient inbound call center services that not only improve brand loyalty but also give an in-depth overview of the customer journey. As many customers prefer written communication, outsourced live chat support and help desk ticket processing are also in our services portfolio. We use the best international contact center practices and customer experience standards, so our services are absolutely transparent.

Inbound Contact Center Services
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CRM Outsourcing Services
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Social Media Customer Support Outsourcing
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Technical Support Outsourcing
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Email Support Outsourcing
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Back Office Outsourcing Services
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Help Desk Outsourcing
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Live Chat Outsourcing
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Call Center Outsourcing
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Digital Customer Experience Solutions and Contact Center Outsourcing Services

Global Bilgi is a part of the Turkcell Group and offers high-quality Contact Center services for leading international companies. We ensure the best Digital Customer Experience and Outsourcing Services according to the highest global standards. Doesn't matter what size your business and industry - we will find Outsourced Customer Care solutions for you!

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Global Bilgi Customer Experience Management