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Digital Solutions
Digital Solutions

Digital Customer Experience Solutions


Automate your business processes with professional digital customer experience solutions from Global Bilgi. Start today and make experience management easy with reliable enterprise contact center software and robotic process automation solutions. We adapt all solutions to the Client`s needs. <Full process and tech support guaranteed!

Having extensive experience in customer service outsourcing and management, Global Bilgi developed in-house software solutions to automate contact centers and get the most out of the used resources. Our Clients and Partners benefit from customer service systems that include enterprise cloud contact center platform Sirius, Turkcell Global Bilgi RPA system, advanced contact center analytics, and QA solutions.

We are keeping track of the latest industry trends and developing solutions to use the benefits of AI in contact centers. The agile approach allows using our products and call center solutions for small businesses and other industries. 100% installation and maintenance support for all Clients.

Contact Center WFM ShiftSwapper
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MailQueue Ticketing Software
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Visual IVR
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VoIP Call Center Software with FMC
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AQoS Contact Center Quality Assurance Software
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Robotics Process Automation (RPA)
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Interactive Voice Voice Response (IVR)
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Call Center Power Dialer
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Sirius Contact Center Platform
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Digital Customer Experience Solutions and Contact Center Outsourcing Services

Global Bilgi is a part of the Turkcell Group and offers high-quality Contact Center services for leading international companies. We ensure the best Digital Customer Experience and Outsourcing Services according to the highest global standards. Doesn't matter what size your business and industry - we will find Outsourced Customer Care solutions for you!

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Global Bilgi Customer Experience Management