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Banking & Financial
Banking & Financial

Banking & Financial Contact Center Outsourcing Services


Global Bilgi offers professional contact center outsourcing services for Banking and Financial industry companies. We provide complex outsourcing solutions that include trained banking call center agents, customer support services analytics, detailed contact center reporting, and reporting. Our in-house developers created the enterprise contact center platform Sirius which is free of charge for all our contact center Clients. We offer financial outsourcing services for sales and cross-sales revenue growth that is delivered as the result of advanced human-technology collaboration. Global Bilgi`s portfolio includes partnerships with the biggest European and EMEA banks and financial organizations.

Outbound Contact Center Services
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Inbound Contact Center Services
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CRM Outsourcing Services
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Social Media Customer Support Outsourcing
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Email Support Outsourcing
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Live Chat Outsourcing
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Digital Customer Experience Solutions and Contact Center Outsourcing Services

Global Bilgi is a part of the Turkcell Group and offers high-quality Contact Center services for leading international companies. We ensure the best Digital Customer Experience and Outsourcing Services according to the highest global standards. Doesn't matter what size your business and industry - we will find Outsourced Customer Care solutions for you!

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Global Bilgi Customer Experience Management