Outsourced Live Chat Agents for E-commerce from Global Bilgi
Your business can benefit from professional live chat agent services from international BPO experts. Global Bilgi offers cost-efficient 24/7 live chat outsourcing for E-commerce companies and provides Clients with detailed customer service analytics according to international standards.
Why We Offer the Best Outsourced Live Chat Agents
Global Bilgi is a public company that belongs to the DVL Telecom group and provides international outsourced customer support and sales BPO services since 2008. We offer the best outsourced live chat agents and a well-established system for our Clients. Our customer portfolio includes both rapidly developing startups and transnational corporations. You will get a professional approach and diligence care of your clients in e-commerce with our solutions.
Benefits of Live Chat Outsourced Services in E-commerce
At Global Bilgi, we understand the paramount importance of personalized customer experiences in today's competitive e-commerce landscape. Our outsourced live chat agents are not just skilled professionals; they are brand ambassadors who embody your values and commit to delivering exceptional service tailored to your unique business needs.
With seamless integration into your platforms and systems, our agents become an extension of your team, handling product inquiries, resolving issues, and converting prospects into loyal customers. Moreover, we can provide our in-house developed enterprise cloud contact center software for your needs for free!
Customer Service Technologies in Live Chat Outsourcing
By partnering with us, you gain a competitive edge by reducing response times and offering real-time assistance, leading to increased customer retention and amplified conversion rates. Experience the power of outsourced live chat support, optimized to boost customer satisfaction, improve efficiency, and ultimately, grow your e-commerce venture to new heights with Global Bilgi's unwavering support.
We can help you to automate the live chat agent`s workflow by using customer service technology. It includes advanced solutions for process automation, such as RPA from our company. Select Global Bilgi to be your partner in success, and let us help you build lasting relationships with your customers while maximizing your e-commerce potential!
