Customer Services
Customer Services
Do you consider that the experience you offer your customers is sufficient?
We design custom experiences by analyzing the real needs of your customers. and create a unique customer experience for your brand.
IT and Tech Support
We offer complex support for IT different infrastructure: software and hardware products, apps, websites, and so on.
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Contact Center
We ensure excellent customer service for your company via multiple channels
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Back Office
We provide complex business process outsourcing services and high-quality processing of appeals that may not be resolved at the first stage of communications
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Home Agent
We take care of our employees and organize remote work according to the Home Agent model. It allows to scale processes rapidly and improve the quality of service
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We Offer Customer-Experience-Focused Solutions.
Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than fourteen thousand employees at 25 locations, 19 in Turkey and 6 in Ukraine.
About Us