Call Tracking by Global Bilgi
Static call tracking is an essential tool that allows businesses to identify which advertising channels are driving client calls. This solution is valuable for both business owners and marketers. Owners can see where their advertising budget is being spent, while marketers gain insights into campaign effectiveness and can make necessary adjustments. The method is termed "static" because it assigns a specific phone number to each marketing channel.
Monitor Advertising Channels with Global Bilgi's Expertise
Trust the call center outsourcing professionals at Global Bilgi to handle your phone call monitoring. Our static tracking solution helps you identify the most effective external advertising sources and optimize your budget for better results. Whether you're using TV ads, radio spots, print media, outdoor banners, billboards, or online tools like website chat or callback features, Global Bilgi enables you to discover which interactions drive the most customer engagement. Use this data to fine-tune your strategies and better connect with your target audience.
How Global Bilgi’s Static System Operates
In our system, each promotional channel receives a unique phone number. When customers dial these numbers, their calls are directed to Global Bilgi's cloud contact center platform. Our system then tracks the marketing source of the call and logs details of the conversation or chat. This provides clients with comprehensive reports on the performance and effectiveness of each promotional channel. With this tracking approach, you can monitor calls generated by both online and offline marketing efforts.
Additionally, this tracking system aids in evaluating your sales team’s performance or technical support service, helping to identify if additional training or script enhancements are needed. With Global Bilgi's tracking services, uncovering the causes of low conversion rates is straightforward, enabling you to cut off ineffective channels and reallocate your budget to those that generate more sales.
Benefits of Global Bilgi’s Static Tracking Solution
Our static system offers a straightforward and easy-to-implement way to analyze marketing activities, suitable for businesses of all sizes. It can be used to route calls to the appropriate agents or departments based on the source of the call, improving customer service and increasing conversion rates.
Compared to dynamic systems, our static tracking solution is more cost-effective, making it an attractive option for businesses seeking to monitor calls from various advertising channels. Partner with the business process outsourcing experts at Global Bilgi to enhance your marketing campaigns and maximize your return on investment.
