Virtual PBX for Business
Take your business communications to a new level with Virtual PBX from Global Bilgi! Virtual PBX systems will allow you to enjoy all the benefits of IP telephony, manage inbound and outbound calls, and provide exceptional service for your customers. We offer Virtual PBX system for companies of any scale as a comprehensive solution for calls, video, messaging, and integration with internal IT systems.
What is Virtual PBX for Business from Global Bilgi?
Our virtual PBX is a cloud-based call center platform with built-in VoIP telephony, CRM system, and powerful software functionality for omnichannel communication between business and customers. Virtual PBX system from Global Bilgi includes features such as receiving and processing inbound calls from any channel in a single web interface, making outbound campaigns using the GB Power Dialer automatic dialing system, and aggregating data in the built-in CRM system. Our virtual PBX is a cost-effective solution for companies aiming to improve their productivity and increase profits by providing exceptional service to their customers.
Benefits of Virtual PBX system from Global Bilgi for Business
Virtual PBX from Global Bilgi helps reduce costs. Since the servers of the virtual PBX are hosted in the cloud, only devices connected to the Internet are needed to set up a full-fledged contact center. With Virtual PBX, it is easy to combine internal business communications and a contact center in a single cloud platform, which includes telephony, multi-channel message exchange, online chat, IVR menu, ACD system, email, call recording software, and more.
Our virtual PBX is ready to integrate with popular messengers such as Facebook Messenger, WhatsApp, Viber, Skype, Telegram, and Bip. Using the Virtual PBX from Global Bilgi eliminates the need to independently service local servers. We take care of server maintenance, troubleshooting, and software updates. We are always ready to work on additional functionality of the Virtual PBX according to the needs of your business.
Virtual PBX Solution Tailored to Your Business Needs and Scale
Thanks to quick installation without hardware, the Virtual PBX from Global Bilgi easily adapts to the model and scale of your business. Planning to expand your office network or branches, expecting an increase in call center workload? Increase the number of users at any time as needed. Also, you are not tied to one SIP telephony provider. Our Virtual PBX is built on open standards, so you can engage your own SIP trunk providers.
Enjoy all the benefits of Virtual PBX even without special technical skills. The simple and understandable dashboard of the web phone software allows your employees to easily receive and make calls, process inquiries from various channels. And your managers can gather analytics, monitor agent performance, and process efficiency. Harness the power of unified communication with Virtual PBX from Global Bilgi and let your business reach new heights of profitability!
