Visual IVR
Visual IVR

Visual IVR is a modern Web-application designed to provide users with a fundamentally new multifunctional self-service channel

Visual IVR interface allows your customers to get high-quality self-service through the elegant user interface.
Global Bilgi presents a modern solution to meet customer needs: get responses to FAQ, conduct surveys (including CSI / NPS satisfaction analysis), manage your personal account and perform many operations using a smart web application.
Like all of our products, Visual IVR allows you to collect and process analytics about user actions to make smart business decisions.


Users get the capabilities of a traditional IVR, but on the screen of a smartphone, laptop, PC, or tablet. Visual IVR makes the service process dynamic and up-to-date, allowing customers to receive automated responses via a web interface, view video instructions, and contact the customer service center at any time via a one-click call or chat.
The system is compatible with all modern devices and provides free voice and video calls to support directly from a web browser.
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